Customer Service

Five Commitments of Sales service

Always-on. Answer whatever been asked, Uninterrupted service all year.

Just-in-time delivery. Cargo ready in 45 days for Hot-rolled products, 60 days for Cold-rolled products.

Information sharing. Order tracking system and transportation platform are shared with customers and can be checked at any time.

Fast reaction. Product quality, quantity complaint response within 24 hours, keep up with the demands of overseas customers, follow-up verification and negotiation, summing-up within 15 days after reaching the consensus.

Growing together. Technology consultation of material selection and solution, joint research and development of new materials, to enhance industry competitiveness.

Supervision department: Market Department of Lianyuan Iron & Steel Co., Ltd

Complaint call:0738-8661577

Fax:0738-8661577

Post Code:417009

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